Conscientious. Self-aware. Assertive.
I've been a case manager for over 17 years and feel really fortunate to work in this profession. I have got to know, and learn from, countless incredible clients, family members and professionals during this time. It is wonderful to be at the centre of the delivery of rehab and support programmes that truly change people's lives in all sorts of ways and enable catastrophically injured individuals to see a positive future.
I qualified in 1996 with a first class honors degree in physiotherapy from the University of Liverpool.
I developed my therapy skills in various settings including the acute, community, NHS and private sectors, working in a wide range of disciplines including MSK outpatients, orthopaedics, intensive care, respiratory and surgical care, neurology, neuro-rehab, and wheelchair services.
In 2005, I transferred my professional and personal skills to a full time career in case management, specialising in brain injury and polytrauma cases from the outset.
Prior to setting up my own case management company in 2016, I worked as a senior case manager for a leading national case management provider where I supervised a team of case managers and was responsible for quality assurance of all initial needs assessment reports within the organisation.
I have also spent a year developing brain injury services for a national care provider; providing a consultancy service and delivering brain injury training to service and regional managers and their teams nationwide.